newzk 2014/08/11Order No.: 20140810163436 Status
Please advise my order status since the payment is received.
Dear Customer, Kindly note that Due to the limitation of vessels available and delays resulting from the poor weather condition in China recently, we are experiencing low demand of sea shipments and we have decided to temporary stop accepting sea freight orders until further notice.
boonteck5 2014/07/22My order
hi May I know is my Order No: 20140629228596, arrived?
Hi boonteck5, your order has arrived, our team is finalizing the billing and will send you the bill to your email. Thanks.
guanhe23 2014/07/21Rio Cocktail
Hi, Please help to provide an estimate cost for my following order of Rio cocktail, 24 bottles. Thank you. REgards, Guanhe
Hi guanhe23, could you please forward the URL of the product to firstname.lastname@example.org as our system only captured the cost you input. Thanks.
boonteck5 2014/07/07Expected date to receive
hi May I know when is the expected date to receive the goods for Order No: 20140629228596? Thanks!
Hi boonteck5, your order is with the china domestic courier team, estimated arrival date quoted to us was 11 July. Based on the special air departure schedule on every Monday and Wednesday, goods are scheduled to leave on 14 July which is ETA our office within next 3-5 working days (subject to customs clearance). Thanks.
boonteck5 2014/06/30Email confirmation
hi, I have placed order for Order No: 20140629228596 am I suppose to receive confirmation of my order in email? Thanks!
Hi boonteck5, our china team has purchased your item successfully. Thanks.
jtxm97 2014/06/20error pasting item url
pasted item's url but there seems to have some technical fault? do check on that! many thanks.
Hi jtxm97, please email your order to email@example.com for us team to assist you in your order. Thanks.
fashionbox505 2014/06/12My order
Hello, I have given the URL but there's no response after that. Kindly advise. thank you.
Hi fashionbox505, please confirm the option required, there is 海盗喷水池, 海盗喷水池+手泵, 海盗喷水池+电泵 3 different options available. Thanks.
hi, I would like to ask about my statues on my order 20140526126601 Kindly advise.
Hi fashionbox505, we have sent you an email requesting for item's URL. Please check your mailbox and reply to our customer service team firstname.lastname@example.org so that we can process your order. Thanks.
Shannyloves 2014/04/29Payment received?
Hi, The transaction reference is 12483244078. Pls double check and confirm that is received. Thank you so much.
Hi Shannyloves, payment received, however we require some assistance from you. Please check your email and reply us from there. Thanks.
koh.diana 2014/04/22Remove my inquiry 20130119141904
Dear in charge, My contact number can be found in the public domain as I have posted an inquiry with it. Please kindly assist to remove the inquiry 0130119141904. Thank you.
Hi, your previous enquiry has been set to private mode. Thanks.
ribbox 2014/04/11PLace order please
when would my order placed?
Hi ribbox, your order will not be placed as you have applied for a refund with paypal. The funds have been held with them and we have not successfully withdrawn the funds. Thanks.
Chinfang 2014/04/03Error when pasting URL
Hi please advise why when I paste the URL it show error msg?
Hi Chinfang, our team has corresponded with you via email. Thanks.
Shannyloves 2014/03/28URL link
Hi, I wonder how come my URL link from the website, then when paste on the spree pg and click, why I cannot see the picture of the item that I wish to purchase??? Could you pls give me advise?. Thank you so much.Pls reply ASAP.
Hi Shannyloves, our website decoding system is under maintenance. Please email your order details to email@example.com for us to prepare a manual costing sheet for you. Thanks.
jingyuan.ljy 2014/03/26order number: 20140326203763
Have just created my order as per order number above. however, i am not sure if i have keyed in the correct shipping fees. please advise. thank you.
Hi jingyuan.ljy, our cs team has sent you an email, please provide them the necessary details via email. Thanks.
cychew99 2014/03/21 Order No: 20140310162550
May I check what is the status?
Hi cychew99, your order has arrived, please check the billing of the freight charges via email. Thanks.