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Spree Status

  •   eunicecjy
       Order No. D20140827144509
       Status: completed
  •   lucialeong
       Order No. D20140825146540
       Status: completed
  •   lucialeong
       Order No. 20140802194530
       Status: completed
  •   eunicecjy
       Order No. 20140802006461
       Status: completed
  •   eunicecjy
       Order No. D20140730163369
       Status: completed
  •   eunicecjy
       Order No. D20140730164555
       Status: completed
  •   eunicecjy
       Order No. D20140730162104
       Status: completed
  •   eunicecjy
       Order No. D20140730167836
       Status: completed
  •   eunicecjy
       Order No. D20140730161671
       Status: completed
  •   eunicecjy
       Order No. D20140730166849
       Status: completed

Member's Reviews

Carol Yeo
2013-12-04 17:40
Agent is very helpful. Seen her face to face and she answered all me enquiries. good service.
Dear Customer, thanks for your comment. [2014-03-27 16:19]
Rachel Soh
2013-09-10 04:45
smooth transaction and easy collection but sadly, the box of my item was slightly damaged.
Dear Customer, thanks for your comment. As item arrived our china warehouse in it's "As-it-is" condition, we had no choice but to accept the item since the figurine was not in the damaged condition. [2013-09-13 04:23]
Winston Leong
2013-09-06 10:32
Shipped wrong model initially, but TBX managed to exchange for right model in the end. Great service.
Dear Customer, thanks for your comment. [2013-09-13 04:19]
Winston Leong
2013-09-06 10:31
Goods arrived in good condition!
Dear Customer, thanks for your comment. [2013-09-13 04:19]
Albert TAY
2013-05-15 19:18
Thanks. It's a smooth transaction.
Dear Customer, thanks for your comment. [2013-08-24 00:47]
Winston Leong
2013-04-24 09:41
All items arrived in good condition packed in a box. Recommended. Its also very fast using special air.
Dear Customer, thanks for your comment. [2013-08-24 00:47]
Ho Siu Chuan
2012-12-22 23:08
very fast reply and good service. items were delivered with no delays. recommended to all. will purchase again with taobaoxpress.
Dear Customer, thanks for your comment. [2012-12-23 22:34]
Amanda Sea
2012-10-21 23:53
Spreed with Taobaoxpress again and as always, satisfied with my purchase! All items received in good condition. Although shipping took awhile, due to the China's festivities, shipping time was still relatively okay. Would shop with Taobaoxpress again!
Dear Customer, thanks for your comment. [2012-10-28 18:49]
Bridget Chang
2012-10-09 17:35
Second time using Taobaoxpress' services. Unfortunately, this time round, I am not as pleased with their service as before. Before I made my purchase, I checked with the Customer Service Officer as to whether I can purchase the shoes and have my shoes sent without boxes. The Customer Service reverted that it is possible. However, my shoes were shipped with their boxes, without any alert from the Customer Service. When I wrote to them to enquire about this matter, the Customer Service chose to ignore my email and did not offer any apology. From this incident, I concluded that if all goes well, Taobaoxpress is a good service provider. However, if there are any mistakes from their end, they will not offer any form of compensation or apology.
Hi Bridget, our customer service team has not given any conclusions because we have instructed our staff to call you over the phone to provide you an explanation and to us the call already serves as a immediate follow up. We verified with the staff at the collection point that the shoes without the boxes will still require you to pay the same price as the volumetric weight is still more than 1.5kg but less than 2kg. On behalf of the various departments involved, we still extend our apologies if we let you down in any sense. [2012-10-13 19:10]
Qri Lee
2012-09-27 19:06
Friendly and efficient agent! ^^ Love my bag alot! Even my sister is asking me to make a purchase for her through taobaoxpress! :D Will send in more orders ~~ Thank you!
Dear Customer, thanks for your comment and glad that you enjoyed shopping with us. [2012-09-27 20:37]
Amanda Sea
2012-09-04 21:46
Received both items in good conditions! Bought the casing for my sister and collection from the pick up branch was easy. Thanks! (:
Dear Customer, thanks for your comments. [2012-09-06 04:23]
Bridget Chang
2012-08-30 11:42
I am very impressed with the service provided. It was relatively fuss-free and they tried to accommodate to my requests. I will definitely use their service again.
Dear Customer, thanks for your comments. [2012-08-31 00:28]
Amanda Sea
2012-08-19 15:21
Received all four pens and hello kitty rement! Extremely cute.^^ self collection was also really easy too :)
Dear Customer, thanks for your compliment and hope you like your purchase. Look forward to having you shop with us again :) [2012-08-23 04:34]
Amanda Sea
2012-08-19 15:18
Item was received in good condition and will definitely purchase this again as its value for money! ^^
Dear Customer, we hope you have enjoyed shopping with us. Thanks. [2012-08-23 04:34]
HA BICH NGOC
2012-08-09 22:29
Received my items in public holiday. Very surprise. The items are in good condition.Great service provided.
Dear Customer, thanks for your comments. We look forward to having you spree with us again. [2012-08-23 04:35]
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